Contact Alberta Balance Centre

We’re here to listen. 


Do I need a referral?

NO. You do not require a referral to book an assessment and are welcome to book your own appointment using the “Book Appointment” tab at the top-right of the screen.

What is the cost of assessment, and is it covered by Alberta Health?

The cost for a comprehensive assessment is $600 and includes all available testing. It is NOT covered by Alberta Health but many 3rd party insurers/benefits providers will reimburse you for our services.

Does my insurance cover this?

More and more insurance providers are recognizing the importance of vestibular services and providing coverage, but we cannot get pre-determination of coverage on your behalf so you must contact your insurance provider directly yourself. They typically require the following information:

Clinic Name: Alberta Balance Centre

Phone: 403-764-3787

Name of Service: Diagnostic Vestibular Assessment

Cost of Service: $600

Service Provider: Aaron Byrnes, M.Sc., R.Aud

Designation: Clinical Audiologist (Registration#: 4648)

We are not able to direct-bill your insurance provider at this time, so you will have to pay out-of-pocket and submit for reimbursement. You will be provided with a detailed invoice containing all of the necessary information for reimbursement.

What about the cost of treatment?

Treatment recommendations depend largely upon what is found during the assessment and can vary significantly. One common recommendation is vestibular rehabilitation therapy (VRT). If VRT is recommended, we typically give you an initial set of home exercises as part of your comprehensive assessment. Subsequent VRT sessions are $150 each. Our goal is to make your treatment as home-based as possible so you don’t require repeated in-clinic visits, and most people only require 1-3 follow-up sessions. If it seems you would benefit from more frequent and intensive VRT performed in-clinic, we generally refer to excellent vestibular physiotherapists with whom we work regularly. 

I am a healthcare provider and would like to refer a patient – How can I do that?

Thank you very much for your referral. You can use the “Referrals” tab at the top of the screen, or send a fax to 587-962-5787

Contact Us

See answers to the most commonly asked questions just to your left, but feel free to reach out below if there is anything else we can help answer. We would be more than happy to hear from you. 

Phone: 403-764-3787

Fax: 587-962-5787